Questions, bugs or ideas? Email support@lockinapp.org. Please include your phone model and what you were doing when it happened.
Your data lives only on your phone, so move it yourself: on the old phone, open Settings → Export Backup and save the file somewhere you can reach from the new phone. On the new phone, use Settings → Import Backup. Importing replaces everything already on that phone. Export CSV is for spreadsheets and can’t be imported back.
On iPhone and iPad this matters even more: Mooskles keeps its data out of iCloud and computer backups, so restoring a new device from a backup does not bring your workouts with it. Export a backup before you switch.
Contributions are an optional thank-you; every feature is free either way. For a refund, request it from the store you paid through:
There is nothing to restore after a contribution: every feature is already yours, so a new phone has exactly the same app as the old one.
See the privacy policy.